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KEYWORDS: antivirus; driver; help; security; technical support

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Local Information Global Community Regional Administration and Information Canada
Telecommunity Information Infrastructure The Grid, Internet2, and NGI Networking and Development Internet Access and Services The Digital Divide Broadband
Global News World News Disaster and Global Emergency Environmental Crisis and News Science News Space News
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Reference Special Topics Books On-line Encyclopaedias On-line Time and Times Timelines
Family Kids Parents Child Safety Seniors Death, Dying, and Grief Fellow Travellers
Life and Leisure Food and Drink Consumer Services Entertainment Health and Medicine Home and Garden Media Money Recreation
Home Computing Help and Technical Support Antivirus Resources Hardware: Building/Buying a PC GNU/Linux and Open Source Microsoft Windows Internet Connectivity History of Personal Computing Forums, Periodicals, and Programmes
Internet Forums Chat E-Journals E-Mail Mailing Lists Newsgroups
Portals Webcasting Web Rings
Web Weaving Accessibility Hypertext and HTML Web Style: Writing for the Web

Home Computing (cont.)

Antivirus Resources

Help and Technical Support

Ask-A-Tech HomePage

Ask Bob Rankin (New York)

Ask The Experts (ZDNet Help Channel)

Ask Maxwell (Microsoft Personal Online Support)

AskTec.com

Backup4all Backup Software for Windows (Softland)

Balfer Interactive Live Computer Help Page

BC Digital Divide (Vancouver)

Beginners.co.uk Tutorials (Visualsoft UK)

BugNet Home Page (Bruce Brown) $

Bugs! (ZDNet Help Channel: Bugs, Viruses, Patches)

The CNET Beginner's Guide to Computing

CNET Help.com

Companies' Phone Numbers, Web Addresses, and Device Driver Listings (Josh Hillman)

Compguys Techweb

ComputerHope.com

Computer Troubleshooters

-- Canada

CompuMentor Resource Center

Computer & Internet Help (Lawrence Goetz)

The Computer Beginner's Home Page (Paul De Groot)

Computer Companies Web Sites (Wei Jun Wen)

Computer Education, Training, & Tutorial Resources (Scott Turton)

Computer Experts (International) Ltd. (UK)

Computer Gripes (Michael Horowitz)

Computer Help (JournalismNet)

Computer Help and Support (Trish's Escape from Hardware Hell)

Computer Help Forum (The Virtual Mirror)

Computer Help: Learning Computer Basics
(Kim Steinbacher, UC Berkeley)

Computer Knowledge Home Page

The Computer Lady - Tips & Trouble Shooting for Computer Problems
(Elizabeth Boston)

Computer Port List (Valerio Capello, Elf Qrin's Hacking Lab)

Computer Problems (Philip Grosset)

Computer Related Links: Tech Support & Information Links
(Martin Moran)

Computer Training Tutorials: Lessons on Using Computers and the Web
(Chris Rippel)

Computer Tutorial for Children (Michael Wu & Carol Chen)

Computer Vendor Phone Numbers

ComUSolv.com | Free Computer Help and Tech Support with Solutions for Home PC Users

CyberCop: Keeping Cyberspace Safe for Consumers

CyberStrategy Initiative: Empowering Citizens through the Web
(John Pike, Federation of American Scientists)

Data De-duplication System (SingleClickSolutions, UK)

Dell ConnectDirect (Excite) U.S. only!

Dell Support (Support.Dell.Com - Home)

-- Ask Dudley

Device Driver Search at Windrivers.Com

DevX Get Help

Download.com -- Drivers (CNET)

DriverFiles.net (Johan Struijk)

DriversHQ

The DLL Archive (Dynamic Links Library)

eBooks4free.net - Download Free Computer Manuals

Electronic HelpDesk (University of Alberta)

Everything Computers Troubleshooting Guide (Bob O'Donnell)

ExpertCity.com

Experts Exchange

E Z Instructions for Computer Novices

FAQ Finder

FAQ Finder: Computers

FAQ: Firewall Forensics (Robert Graham)

FAQs by Category: News-Answers (Oxford LAS)

FAQ Superlist (ZDNet Help Channel)

FAQ/Tutorial Headquarters

File Recovery Guide

5 Star Support - Free Technical Support

Frank Condron's World O'Windows - Company/Driver Information

FreeAnswers

Gibson Research Corporation Homepage (Steve Gibson)

-- Denial of Service Attacks on GRC.COM

Guides Central (Robert Vegas et al.)

Guides, Research & FAQs (Neil Randall)

Hacker Highschool: Security Awareness for Teens (ISECOM, Institute for Security and Open Methodologies)

ISECOM (Institute for Security and Open Methodologies)

HDI | Computer Help Center (Help Desk Institute)

Healthy PC (The Help Channel)

Help Channel Home (ZDNet)

Help Drivers (Elsten Jerson)

HelpMeNow... Your Online Help Source

Help-Site Computer Manuals (Nicholas Reynolds)

HelpTalk Online - Support for Windows 95 and 98

Help2Go : Free Computer Advice and Tutorials
(Oscar Sodani & Bill Santry)

Help Yourself to Better Technical Support (CompInfo)

HotDispatch Marketplace for Technical Expertise $

How To: Computing Techniques (S. D. Stein, ESS)

IBM - Helpdesk

Infopeople - How To (Guides)

Intel AnswerExpress Support Suite $

The Internet Help Desk: Troubleshooting Netscape (Amy L. Ward)

The Kim Komando Show (Phoenix, Arizona)

KnowPost.com: Computers & Internet Channel

Komputer Assistance

Land Grant Training Alliance Online Lessons

TheLaughIn.com's Computer Tips

LeakTest -- Firewall Leakage Tester (Steve Gibson)

Learn to Control Real World With Computers (Joe Reeder)

Let's Talk PCs (Computer Concierge)

Links2Go: Technical Support

Links to the Industry

MalekTips (Andrew Malek)

Manufacturers' Phone Numbers

ModemHelp.Org (Craig Stumpf)

MSNBC Bugs Bulletin Board

MyHelpdesk.com - The Computer Help Portal

Netscape Software SmartUpdate

Netscape Technical Support

Network Associates - Customer Care

Network Associates Products - Helpdesk

Network Associates Services - Support

NetworkTroubleshooting.com

The Newbie Club (Roglan International)

Newbie dot Org

Newbies & Nitwits (WebSeed)

Nonprofit Tech: The Computer Resource Center for Nonprofits

Norton Web Services Home

-- LiveUpdate Pro

No Wonder - Your Personal Tech Support Resource

The Online Help Journal (WinWriters)

Online Manuals (Nicholas Reynolds)

On-Line Practice Modules (Internet4Classrooms)

PCHelp

PC-Help Online

PC-Newbie: The PC Hardware/Software Support Forum
(Christopher Zguris)

PC Lube and Tune: PCLT Exit Ramp (Howard Gilbert)

PC Pitstop (Rob Cheng et al.)

PC Support Center

PC Show and Tell - Online Software Help

PCTechnicians.ca (Robert Vegas et al.)

PC Tools - Essential Tools for your PC (San Francisco)

Philip Verghis' Help Desk FAQ

PlanetFeedback (Pete Blackshaw et al.)

PortForward.com - Free Help Setting Up Your Router or Firewall
(Dave Clark, Grants Pass, Oregon)

PowerQuest Corporation Technical Support

-- PowerQuest Online Forum

Protonic.com : Fast Free Technical Support

QAConvert.com | Converting to and from Symantec Q&A
(C I Corporation, Arlington, Virginia)

Quarterdeck Service & Support

QuickTime Support (Apple - Tech Exchange)

Real Computer Help Online

Reuel's Guide to Multi-Booting (Reuel Miller)

Scholar's Aid Home (Do Young Na)

Seniors Computer Information Project Home Page

Service911.com

SoftWatcher | New PC Software & Upgrades

Store It on the Web (Jon L. Jacobi et al., PC World, Jul 2006)

Support Finder (ZDNet Help Channel)

SupportHelp

SupportNet Online

Symantec Online Upgrade Center

Symantec Technical Support

Techdo Forum and Blog

Technical Support Support

TechSoup.org - The Technology Place for Nonprofits

-- TechSoup Community

Tech Support Alert (Gizmo Richards)

TechTales

TechTeam Support Central

TechTV | Help & How To

Tech24 Computer Help for Computer Users

TechWeb -- TechHelper

Tecnet Canada Inc.

Totallydrivers.com - Your Online Resource for Drivers and the Web

Troubleshooter Checklist (Myles White)

TuneUp

TuneUp.com - Forums

The Ultimate Industry Connection (Mitch James)

Updates.com - Software and Driver Updates (ZDNet)

V Communications Technical Support Main Directory

VHES Computer Recycling Project
(Carl J. Nordstrom, Victoria Human Exchange Society)

Virtual Compassion Corps

Virtual DR (MyDesktop.com)

WiredGuide - A Beginner's Guide to Computing and the Internet

Xteq Systems Homepage

ZDNet Company Finder

ZDNet: Help & How-To

ZDNet: Quick Start 2000

ZDNet | Start Out Right Guide

ZDTV | Call For Help

ZDWindows -- DriverFinder (ZDNet)

See also GNU/Linus and Open Source, Home Connectivity and Electronics, Internet Help, The Mac, and Windows

---

Antivirus Resources

AVP | CanCERT | CERT | CERT/CC | CIAC FedCIRC | F-Secure | IBM | McAfee | NIPC SARC | Virus Bulletin | WTC | Yahoo! | ZDNet

For computer and network security, see Public Access and Private Security

Anti Rootkit Software, News, Articles and Forums (Antirootkit.com)

Anti-Virus Center - ZDNet Downloads

Anti-Virus.com Computer Virus Information

Anti-Virus, Hoax, Myth, Fraud, Chain Letter and Anti-Spam Sites
(Internet-101.com)

Antivirus Online: Virus Information (IBM)

-- AlertFrame

AntiVirus Resources (Hitchhiker's Web Guide)

Antivirus Software (Ken Dunham, About.com)

Anti-Virus Update Alert (ZDNet Updates.com)

Anti-Virus Web Sites (Virus Bulletin)

AusCERT - Australian Computer Emergency Response Team

Avast! Anti-virus (Alwil Trade Ltd.)

AVERT -- A Division of NAI Labs

AVG Anti-Virus

AVP Virus Encyclopedia

AVX Central Command - AntiViral Toolkit Pro

Bugtraq Mailing List Archives

Canadian Computer Emergency Response Team (CanCERT)

-- CanCERT Alerts & Advisories

CC: Contagious Correction (Aaron Lynch)

CERT British Columbia (Computer Emergency Response Taskforce)

CERT® Coordination Center (Computer Emergency Response Teams)

-- CERT Advisories

-- CERT/CC Current Activity

-- CERT/CC Incident Reporting Guidelines

CIAC Security Web Site (Computer Incident Advisory Capability)

-- CIAC Internet Hoaxes

Common Malware Enumeration (CME)

Computer Immune Systems (Stephanie Forrest et al., University of New Mexico)

Computer Security - USENET FAQs

Computer Virus Hoaxes (IMSU, Oxford)

ComUSolv.com | Virus Center

ConSeal® Technical Library (Signal 9 Solutions)

Coordinating Virus and Spyware Defense (Mindi McDowell & Matt Lytle, US-CERT Cyber Security Tip ST06-009, 2006)

Digital Threats from the Internet (CompWisdom, 23 Jan 2006)

DOD-CERT Online (U.S. Dept. of Defense Computer Emergency Response Team)

Dr Solomon's - Virus Central

DShield - Distributed Intrusion Detection System

Dvorak's Save This Column (John C. Dvorak, PC Magazine, 14 June 99)

Eddy Willems Free Anti-Virus Consultancy (WAVC)

EICAR (European Institute for Computer Anti-Virus Research)

The Enemy Within (Mark Bowden, The Atlantic, Jun 2010)

eVirusAlert.com - The Electronic Virus Industry Portal

FedCIRC (US Federal Computer Incident Response Capability)

-- FedCIRC Alerts

FIRST - Forum of Incident Response and Security Teams
(Wolfgang Ley)

F-Secure Anti-Virus HOAX Warnings

F-Secure Virus Info Center (F-Secure Web)

HackFix Project

The "Heartbleed" Internet Security Flaw: What You Need to Know (Wendy M. Grossman, Scientific American, 10 Apr 2014)

HoaxBusters (Computer Incident Advisory Center)

HoaxKill

Home PC Firewall Guide (Henry Stephen Markus, Seattle)

HouseCall (Trend Micro Free Online Virus Scan)

Information for New and Home Users (CERT Coordination Center)

InoculateIT Personal Edition (Computer Associates)

International Computer Security Association

Internet Hoaxes: Anti-Virus, Hoax, Myth, Fraud, Chain Letter and Anti-Spam Resources and Sites (Marcus P. Zillman)

Internet Storm Center - Cooperative Cyber Threat Monitor and Alert System (SANS Institute Online)

Kaspersky Anti-Virus (AVP) Home

-- Anti-Virus Updates

Librarians' Index to the Internet - Computer viruses

Macro Virus Alert (MS Office Update)

McAfee.com

McAfee.com Anti-Virus Center

McAfee Online : Support

Melissa's Rampage: Macro Virus Alert (ZDNNews Special Report)

MessageLabs- Threats

Mike Mader's Virus Protection Page

NASIRC: Incident Response (NASA Incident Response Center)

Network Associates | Virus Information Library Search Form

Newsgroup: alt.comp.virus

NH&A: Anti-Virus, Security and Network Management

NIPC Advisories, Alerts, and Warnings
(FBI National Infrastructure Protection Center)

PCERT (Purdue Computer Emergency Response Team)

Personal Firewall Guide Freeware (Henry Stephen Markus, Seattle)

Personal Firewalls (Steve Gibson, Shields UP!)

Real Viruses, Worms, Spyware, and More...
(Jim & Audri Lanford, ScamBusters.org)

RFID Viruses and Worms (Melanie R. Rieback et al., Vrije Universiteit)

SANS Institute Online (System Administration, Networking, and Security)

-- Global Incident Analysis Center

Search Computers - Security/Viruses (Internet Sleuth)

Security at Home: Viruses & Worms (Microsoft)

Sophos Virus Info (Sophos Anti-Virus)

The Spread of the Code-Red Worm, CRv2 (David Moore, Cooperative Association for Internet Data Analysis)

Stiller Research: Integrity Master Virus Protection / Data Integrity

Symantec AntiVirus Research Center - Computer Virus Information

-- Download Updates

Trend Micro Enterprise Homepage (Global)

-- eDoctor Web Service - Virus Risk Assessment

-- HouseCall Free On-line Virus Scanner

-- PC-cillin Internet Security

-- World Virus Tracking Center

The Truth about "E-Mail Viruses"... (Eric Gerlitz)

US-CERT | The US Computer Emergency Readiness Team

Virus Alert (Personal Computer Services)

Virus Alert! How to Avoid Getting One (Matt Rosoff, CNET)

Virus and Safe Computing News (Stiller Research)

Virus Bulletin Home Page

Virus Encyclopedia (Trend Micro)

Viruses (Jim Williams, About.com)

Virus Hoaxes (SARC)

Virus Hoax Information (NAI)

Virus Hoax Information (U.S. Army Corps of Engineers)

Virus Hoax News (Stiller Research)

Virus Information (Command Software Systems)

Virus Information (NIST)

Virus Information Summary List
(VSUM Web Site, Patricia M. Hoffman)

VIRUS-L/comp.virus Frequently Asked Questions (FAQ)

Virus Research (NAI) - Free Macro AntiVirus Techniques
(Chengi Jimmy Kuo)

Virus Research Unit (Marko Helenius)

VirusStriker (Virus.com)

-- Viruses and Hoaxes

Vmyths.com - Truth about Computer Virus Myths & Hoaxes (Bob Rosenberger)

Widespread Virus Myths (Stiller Research)

The WildList Organization International

The WWW Security FAQ (Lincoln D. Stein)

Yahoo! Full Coverage: Computer Viruses

Year 2000 Computer Bug Hoax (David Robert)

ZDTV | SG Virus (SuperGuide)

See also Intelligence and Security, Public Access and Private Security, Net Abuse, and Terrorism

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